Course Content
Business Registration
Southwark Pioneers Fund: Launchpad

Learning Objectives

By the end of this lesson, learners will be able to:

  • Explain the difference between a lead and a prospect, and why that distinction matters.
  • Describe the complete stages of lead generation and prospecting, and how they work together.
  • Identify high-impact, low-cost methods for attracting attention and turning interest into action.
  • Build a working lead generation and prospecting plan for their business.

 

Why This Matters

Many entrepreneurs think, “If I build a good product, the right people will find it.”
That’s a myth. Sales don’t happen by accident. They happen when you make it easy — and desirable — for the right people to say yes.

“Sales prospecting is all about finding potential buyers or clients – also known as prospects – and reaching out to them…”

To sell, you must:

  • Attract attention (Lead Generation)
  • Start a relationship (Prospecting)
  • Guide a decision (Sales)

 

The Full Journey: From Stranger to Buyer

STAGE 1: Lead Generation – Create Awareness & Attract Attention

This is the “magnet” stage. You’re not selling — you’re sparking curiosity.

What You Do

Tools

Social media content

Instagram Reels, TikTok, Facebook groups

Local visibility

Flyers, community events, pop-ups

Ask for referrals

Happy customers → new leads

Free downloads or trials

“Free tester” for newsletter sign-up

 

EXAMPLE
You run a natural skincare brand making small-batch, plant-based products.

To generate interest, you post a 60-second Instagram Reel showing how you infuse calendula into your balm, with a voiceover sharing its benefits for sensitive skin.

The post gets 300 views. Someone comments:

“My daughter has eczema — do you ship to Manchester?”

This is a lead — someone who noticed your content and showed a personal interest tied to a need.

 

STAGE 2: Prospecting – Qualify, Engage, and Convert

This is where you shift from broadcasting to personal engagement.

What You Do

Tools

Research who your lead is

Look at their profile, business, needs

Start the conversation

Direct message, email, voice note

Offer something relevant

Freebie, advice, discount, consultation

Follow up

Reminders, new offer, case study, social proof

EXAMPLE:
You get a TikTok comment: “Do you do vegan options?”

You DM them: “Yes! I’ve just launched a Vegan Almond & Orange Cake Box — fully plant-based. Want a free sample in exchange for feedback?”

They reply: “Yes please! my partner’s birthday is coming up.”

They’re now a prospect — someone with a real need, aligned values, and intent to buy.

 

Real-Life Prospecting Scenarios

Business Type

Lead Source

Prospect Action

Follow-Up

Wellness Coach

Instagram comment: “I’ve been feeling burnt out too.”

DM them a free self-care checklist

Invite to free webinar

Candle Maker

Referral from friend

Prospect visits your stall

Offer 10% off their first purchase

Local Tutor

Parent joins WhatsApp group

They ask for timetable

Send availability and trial session link

PROSPECTING TIPS FROM THE FIELD

  • Keep messages short and personal — no one likes copy-paste spam.
  • Don’t open with a pitch — open with value.
  • Use a spreadsheet or CRM to track contacts, replies, and follow-ups.
  • It takes on average 6–8 follow-ups to close a sale. Keep going.
  • Celebrate every response — even “no thanks” is better than silence.

 

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