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Southwark Pioneers Fund: Launchpad

Lesson 2: Building Your Website 

Learning Objectives 

By the end of this lesson, you will be able to: 

  • Understand why every startup needs a professional website. 
  • Identify the core features of a good website. 
  • Plan the structure of your own website. 
  • Recognise how online stores can be added when needed. 

 

Why Websites Matter for Startups 

  • Credibility: People will search you online. A website makes your business look real and trustworthy. 
  • Control: Unlike social media, your website is a space you fully own. You decide the design, the message, and the customer journey. 
  • Connection: It’s the one place where customers can always find your story, your offer, and your contact details. 
  • Growth: A website can start simple, then expand into a full online store, blog, or booking system as your business grows. 

Think of your website as your digital HQ — everything else (social media, ads, email) should point people back to it. 

 

Core Features of a Good Website 

Your website doesn’t need to be complicated. At a minimum, startups should include: 

  • Homepage – First impression. A short headline about what you do and who you serve. 
  • About Page – Your story, values, and what makes you unique. 
  • Products / Services Page – Clear descriptions, benefits, and pricing. 
  • Contact Page – Simple form, email, social links, and location if relevant. 
  • Call-to-Action (CTA) – Buttons like Book NowShop Now, or Subscribe. 

Pro Tip: Keep it simple. Visitors usually decide in the first 2 minutes whether your site is relevant. 

 

Practical Tips for Startup Websites 

  • Choose the right builder: Wix, Squarespace, or WordPress for flexibility; Shopify if you plan to add a store. 
  • Mobile first: Most users will view your site on their phones. Test it. 
  • Visuals matter: Use clean images, consistent colours, and your logo. 
  • Navigation: Keep to 5–6 menu items max. Use plain words, not jargon. 
  • SEO basics: Use keywords your customers search for (e.g., “London event planner” rather than “bespoke celebrations”). 

 

What About Online Stores? 

Your website can also include a storefront, but this depends on your business type. 

  • Service-based business: You may not need a store. Instead, add a booking page or contact form. 
  • Product-based business: Start simple — list products with photos and contact details. Add a store later (Shopify, Wix Store, Etsy integration). 

Remember: the website comes first. The store is an extension if you’re ready to sell directly online. 

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